• Anonymous

    Unable to Download videos

    Views : 6404 Replies : 5 #1

    Q:
    it won’t let me download anything, every time i try, it just says that the webpage has an error and goes back to where I started
    General Exception
    Name: Video Grabber
    RuntimeException: java.lang.NoClassDefFoundError

    general_exception.jpg
    general_exception.jpg (27.35 KiB) Viewed 6325 times

    A:
    Please clear the web browser cache, the Java cache and restart your web browser, reload the page again.
    How do I clear my web browser cache?
    http://java.com/en/download/help/webcache.xml

    How do I clear the Java cache?
    http://www.java.com/en/download/help/plugin_cache.xml

    =================================================================================================

    Q:
    It always show “Requesting…(40%)”

    40_percent.jpg
    40_percent.jpg (17.08 KiB) Viewed 6321 times

    A:
    This indicate there is error whiling fetch the video download URL, in this situation, you can clear the web browser cache, the Java cache and restart your web browser and reload the page again.
    If it still doesn’t work, please tell us the video URL, our technicians will fix it ASAP.

    Reply

    Support
    Participant
    Threads : 3
    Replies : 2
    #2

    You also need to enable Java before you download videos on this site.
    Check how to enable Java in your browser.

    Reply

    mrnascar1987
    #3

    Q:
    It always show “Requesting…(40%)”

    40_percent.jpg

    A:
    This indicate there is error whiling fetch the video download URL, in this situation, you can clear the web browser cache, the Java cache and restart your web browser and reload the page again.
    If it still doesn’t work, please tell us the video URL, our technicians will fix it ASAP.[/quote]

    I’m having a very similar problem but mine is at 10%. I have done everything I can think of from deleted all temporary files and cookie. Even cleared the web browser cache, the Java cache and restart my web browser but it is still doing the same thing. It is not only one URL it’s everyone one that I have tried.
    https://www.youtube.com/watch?v=Bf38HiYPMiI
    https://www.youtube.com/watch?v=9pnK8akbd2M
    https://www.youtube.com/watch?v=qW9fdki5k1s
    and many others…

    Reply

    Alice
    Participant
    Threads : 1
    Replies : 129
    #4

    Hello mrnascar1987,

    Thank you for your feedback, and I understand the issues that you have addressed. I tested all of your given links on my browser and it seems working very well. But I guess the problem should be in your Java and browser, if you are using firefox, you have to activate all plugins to fully load Java applet, or it will be stuck “Loading java applet…( 10% )”.

    And if you are Google Chrome user, the Java will load completely while clicking “Always run on this site”. Hope it helps you out.

    Reply

    Guest
    #5

    :?: If you couldn’t download YouTube VEVO videos, please clear the web browser and Java cache and restart your web browser, reload the page again.
    :arrow: How do I clear my web browser cache?
    http://java.com/en/download/help/webcache.xml
    :arrow: How do I clear the Java cache?
    http://www.java.com/en/download/help/plugin_cache.xml

    Reply

    Alice
    Participant
    Threads : 1
    Replies : 129
    #6

    This is especially workable for sites like YouTube, Vimeo and many others.

    Reply
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